Privacy Policy
At lelepingstore.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, purchase our beauty and personal care products, or interact with our services. By using lelepingstore.com, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, shipping and billing addresses when you place an order or create an account.
- Payment Information: Credit/debit card details, PayPal or other payment method information (note: we do not store full payment card details; this is processed securely by our payment service providers).
- Account Information: Username, password (encrypted), and preferences if you register an account with us.
- Order Details: Information about the products you purchase, order history, and shipping preferences.
- Website Usage Data: IP address, browser type, pages visited, time spent on the site, and other analytics data collected through cookies and similar tracking technologies (see Section 4 for details).
- Communications: Records of emails, messages, or other communications you send to us.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including shipping, delivery, and providing order updates.
- To create and manage your account (if you choose to register).
- To communicate with you about your orders, account, or inquiries (via email, phone, or other methods you provide).
- To send you marketing communications about our products, promotions, or beauty tips (you can opt out at any time by clicking "unsubscribe" in our emails or contacting pinglele@outlook.com).
- To improve our website, products, and services based on your usage patterns and feedback.
- To detect and prevent fraud, unauthorized transactions, or other illegal activities.
- To comply with legal obligations, such as tax and record-keeping requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our business, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., local couriers), and email service providers. These providers are contractually obligated to use your information only to provide services to us and to protect it with appropriate security measures.
- Legal Authorities: If required by law, court order, or to protect our legal rights, we may disclose your information to government agencies or other entities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction (we will notify you via email or prominent notice on our website if this occurs).
4. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) and similar tracking technologies to enhance your browsing experience. These help us:
- Remember your account details and preferences.
- Track your shopping cart and process orders.
- Analyze website traffic and improve site functionality.
- Deliver personalized content and advertisements.
You can manage cookie settings through your browser (most browsers allow you to block or delete cookies), but note that disabling cookies may affect certain features of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of data transmitted between your device and our website (via SSL/TLS).
- Secure storage of information on protected servers.
- Restricted access to personal data by authorized staff only.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our security practices to minimize risks.
6. Your Rights Regarding Your Information
You have the following rights concerning your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request the deletion of your personal information (subject to legal or business retention requirements).
- Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or contacting pinglele@outlook.com.
- Restriction of Use: Request that we limit how we use your information in certain circumstances.
To exercise these rights, please contact us at pinglele@outlook.com with your request. We will respond within a reasonable timeframe (typically 30 days).
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child has provided information to us may contact us at pinglele@outlook.com to request removal.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, product reviews). This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third parties, so we encourage you to review their privacy policies before interacting with them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of lelepingstore.com after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Last Updated: [2025.7.25]