Shipping Information

Thank you for shopping at lelepingstore.com, your trusted destination for premium beauty and personal care products. We are committed to providing you with a seamless and reliable shipping experience. Please review the following details to understand our shipping policies and procedures.

1. Shipping Eligibility & Rates

  • Free Shipping Offer: Enjoy complimentary standard shipping on all orders totaling $50 or more (before taxes).
  • **Orders Below $50**: A flat shipping fee of $5.99 will be applied to orders with a total value under $50.
  • Shipping Origin: All orders are shipped from our local warehouses to ensure faster delivery and product freshness.

2. Delivery Timeframes

  • Standard Shipping: Once your order is processed and shipped, delivery typically takes 3-5 business days within the local region.
  • Processing Time: Orders are usually processed within 1-2 business days after payment confirmation. Please note that weekends and public holidays may cause slight delays in processing and delivery.
  • Tracking Your Order: After your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery through our website’s "Order Tracking" page.

3. Shipping Restrictions

  • Currently, we only ship to addresses within the local region. We do not offer international shipping at this time.
  • We cannot deliver to P.O. boxes, military addresses, or remote areas that are not covered by our local courier partners.
  • For bulk orders (10+ units of the same product), please contact us in advance at pinglele@outlook.com to confirm shipping feasibility and rates.

4. Order Modifications or Cancellations

If you need to modify or cancel your order (e.g., change shipping address), please contact us immediately at pinglele@outlook.com. We can only accommodate such requests if your order has not yet been processed or shipped. Once the order is in transit, we cannot make changes.

5. Issues with Delivery

  • Delayed Delivery: If your order does not arrive within the estimated 3-5 business days, please check the tracking information first. If there is no update or you notice an issue, contact us at pinglele@outlook.com, and our team will assist you promptly.
  • Damaged or Lost Packages: In the unlikely event that your package arrives damaged or is lost in transit, please notify us within 48 hours of the estimated delivery date. Include photos of the packaging (if damaged) and your order number in your email to pinglele@outlook.com, and we will arrange a replacement or refund as appropriate.

6. Contact Us

For any further questions or concerns regarding shipping, please do not hesitate to reach out to our customer service team at pinglele@outlook.com. We strive to respond to all inquiries within 24 business hours.


Thank you for choosing lelepingstore.com. We appreciate your trust and look forward to delivering your beauty essentials to you soon!